About Elarqis
Last updated: October 4, 2026
Welcome to Elarqis, an online store offering lighting products, including chandeliers, pendant lights, wall lights, and related lighting products.
Our goal is to provide customers with a clear and straightforward shopping experience by presenting useful product information, transparent store policies, and accessible customer support.
What We Offer
Elarqis offers lighting products for a variety of interior spaces and design preferences.
Our product offering includes:
Chandeliers
Chandeliers designed to provide decorative lighting for a range of interior settings.
Pendant Lights
Pendant lights available for customers looking for suspended lighting options for their spaces.
Wall Lights
Wall lights and related lighting products suitable for a variety of interior applications.
Related Lighting Products
Elarqis may also offer other lighting products related to our chandeliers, pendant lights, and wall lighting selection.
Customers should review the information provided on the applicable product page before placing an order to determine whether a product is appropriate for their needs.
Our Approach
At Elarqis, we believe customers should have access to clear information before making a purchase.
We aim to make important information about our products, ordering process, shipping, returns, refunds, and payment options easy to understand.
Product details available on the applicable product page should be reviewed carefully before ordering, particularly when size, appearance, specifications, or other product characteristics are important to your purchase decision.
Product Information
We aim to present product information in a clear and useful manner so customers can make informed purchasing decisions.
Product images and other visual representations may appear differently depending on factors such as screen settings, display characteristics, and viewing conditions.
Customers should review the available written product information and product images before completing a purchase.
Clear Shipping Information
Elarqis provides free standard shipping within the United States.
Our standard order timelines are:
Handling Time: 1–7 business days
Transit Time: 7–16 business days
Estimated Delivery Time: 8–23 business days
Order Cut-Off Time: 5:00 PM (GMT-8), Monday–Friday
After an order has shipped, tracking information is sent by email with a tracking link.
Complete information is available in our Shipping Policy.
Returns and Customer Support
Eligible products may be returned within 30 days from delivery, subject to Elarqis's Return & Refund Policy.
For approved returns and exchanges:
- Return shipping is free
- No restocking fee is charged
- Elarqis provides a prepaid downloadable return shipping label
- Returned products are inspected within 1–3 business days after receipt
- Approved refunds are processed within 10 business days after inspection and approval
- Refunds are issued to the original payment method
Customers should not send products back before receiving approval and return instructions.
Our Operating Address is not a return address.
Payment Options
Elarqis accepts the following payment methods:
Shop Pay, Apple Pay, Google Pay, PayPal Wallet, Visa, Mastercard, American Express, Diners Club, and Discover
All transactions are processed in USD (United States Dollars).
For additional information, please review our Billing Terms & Conditions.
Our Commitment to Customers
Elarqis is committed to providing customers with clear product information, transparent policies, and accessible customer support.
If you have questions about a lighting product, an existing order, shipping, tracking, a return, refund, exchange, or another store-related matter, please contact us.
Contact Elarqis
Store Name: Elarqis
Contact Email: info@elarqis.com
Customer Support Hours: Monday–Friday, 10:00 AM–6:00 PM (GMT-8)
Expected Response Time: Within 48 business hours
Operating Address
Elarqis
324 N L St, # B,
Lompoc, CA 93436
United States
This is Elarqis's operating address and is not a return address.
For returns, customers must first contact info@elarqis.com and follow the return instructions provided after an eligible return request has been approved.